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Writing for Law360, Julia Satti Cosentino Discusses How to Serve Clients Who Are Blind Effectively
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Julia Satti Cosentino, a partner in Nutter’s Private Client Department, authored an article outlining how to do a better job of taking the needs of clients who are blind or visually impaired into account when designing estate planning services in Law360. In the article, “How to Serve Your Blind Client Effectively,” Julia recommends keeping document accessibility in mind when dealing with blind clients, translating communications into Braille, and ensuring that everyone follows best practices. According to Julia, while a client’s visual impairment can create challenges, it also can open up an opportunity for both attorneys and clients to learn from each other.
